LiveWire Campaign has a no tolerance spam policy. LiveWire Campaign's customer support actively monitors large import lists and emails going to a large number of subscribers. Any customer found to be using LiveWire Campaign for spamming purposes will be denied access to the system immediately. If you know of or suspect any LiveWire Campaign customer has sent you Spam please notify us immediately at abuse@livewirecampaign.co.uk
Every email sent using LiveWire Campaign contains a mandatory unsubscribe link - customers who try to remove this link will be warned that they are doing so. If the link is removed or de-activated in any way, LiveWire Campaign will terminate the customer's account.
What is Spam?
Spam is unsolicited email. By sending email only to those with whom you have a pre-existing business relationship or who have consented to receive it, you are following accepted permission-based email guidelines.
What constitutes a pre-existing business relationship?
The recipient of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.
What constitutes consent?
The recipient of your email has been clearly and fully notified of the collection and use of his email address and has consented prior to such collection and use. This is often called informed consent. How LiveWire Campaign protects you from sending spam
LiveWire Campaign is a permission-based email-marketing tool that follows the strictest permission-based philosophies:
Communication - Your LiveWire Campaign registration page confirms you accept our Terms and Conditions.
You have agreed to use only permission-based lists.
Verification - LiveWire Campaign automatically sends all registrants a confirmation email to verify their email address, account access is locked until verification is confirmed.
Unsubscribe - Every email generated from LiveWire Campaign contains an unsubscribe link which allows your subscribers to opt-out of future email campaigns and automatically updates your subscriber lists to avoid the chance of sending unwanted emails to those recipients who have unsubscribed.
Identification - Your email header information is correct because it is pre-set for you by LiveWire Campaign. Your email campaign's 'From' address is verified and already accurately identifies you as the sender.
Contact Information - all of your emails are pre-filled with your contact information including your physical address.
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